Welcome to ACBUY.BEST (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://acbuy.best and use our reverse purchasing and sourcing services.

By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide our sourcing, purchasing, and international shipping services effectively.

A. Personal Information You Provide

When you register, place an order, or contact us, we may collect:

• Identity Data: Name, username, or alias.
• Contact Data: Email address, phone number, billing address, and shipping address.
• Transaction Data: Details of the products you wish to purchase (links to Taobao/JD/etc.), order history, and payment confirmation details.
• Customs Data: Information required for international customs clearance, which may include tax IDs or passport numbers depending on the destination country’s regulations.

B. Automatically Collected Information

When you visit our site, our servers automatically collect:

• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on pages, and referring websites.

2. How We Use Your Information

We use the information we collect primarily to facilitate the purchasing and shipping process. Specifically, we use your data to:

• Process and fulfill your purchasing orders from Chinese e-commerce platforms.
• Communicate with you regarding order status, product availability, and shipping updates.
• Consolidate parcels and calculate international shipping costs.
• Process payments and prevent fraudulent transactions.
• Comply with applicable legal requirements, including customs declarations.
• Improve our website functionality and customer service experience.

3. Sharing of Your Information

We do not sell your personal information. However, to provide our services, we must share specific data with third parties:

• Logistics and Shipping Providers: We share your name, address, and phone number with couriers (such as DHL, FedEx, EMS, etc.) to deliver your packages.
• Customs Authorities: We may be required to disclose order details and value to customs authorities in China and your destination country for clearance purposes.
• Payment Processors: Financial transactions are handled by secure third-party payment gateways. We do not store your full credit card information on our servers.
• Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, such as keeping you logged in and remembering your shopping cart contents. You can choose to set your browser to remove or reject cookies, but this may affect the functionality of our website.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes using SSL (Secure Socket Layer) encryption for data transmission. However, please remember that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to third-party websites (e.g., Taobao, JD.com, Pinduoduo). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit via our links.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data (subject to legal retention requirements for transaction records).

To exercise these rights, please contact us at the email provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your data rights, please contact us: